Milford Asset Management
NegativeEstablished 2003 · 3 funds
Best 5yr
0.0% pa
Fees from
0.85% pa
Sentiment
34/100
AUM
—
Community Sentiment
Milford Asset Management receives mixed but predominantly negative sentiment from the New Zealand investment community. While investors acknowledge competitive performance and professional service, the provider faces sustained criticism over high fees relative to passive index alternatives that deliver comparable or superior long-term returns. Multiple community members report switching away from Milford to lower-cost providers like Kernel, Simplicity, and InvestNow, citing the fee-to-performance ratio as the primary driver of their decision.
- Fees are substantially higher than competing low-cost index funds, with management charges approximately 1.15% versus 0.06% for passive alternatives, creating significant long-term wealth drag
- Active management underperforms passive index funds consistently over long investment horizons, particularly in aggressive risk categories where index funds show better returns with lower volatility
- Fund managers provide personable, knowledgeable service and demonstrate genuine engagement during client consultations and relationship-building
- Investors question whether premium fees are justified by performance outcomes, with many concluding that passive alternatives deliver superior risk-adjusted returns
- Multiple investors report switching from Milford to lower-cost providers after calculating long-term fee impact on retirement savings
Sentiment Overview
Score: 34/100
Based on social media, reviews, and news mentions
Example Fund
Milford Balanced Fund
Who is Milford Asset Management?
Milford Asset Management is one of New Zealand's largest independent, locally-owned fund managers, overseeing more than $34 billion in funds under management across approximately 200,000 clients. Founded in 2007 and operating its KiwiSaver scheme under the legal entity Milford Funds Limited, the firm built its reputation during one of the most turbulent periods in modern financial history — the global financial crisis era — and has grown consistently ever since.
The firm spans retail KiwiSaver investors, high-net-worth private wealth clients, and institutional mandates starting at $5 million or more. That breadth of offering is relatively rare among New Zealand-based managers and signals genuine institutional-grade infrastructure behind the consumer-facing product.
Milford has won Canstar's KiwiSaver Provider of the Year for six consecutive years, alongside the Most Satisfied Customers KiwiSaver Award and the Outstanding Value KiwiSaver Scheme Award — a trifecta of recognition that we at WealthWatch consider meaningful independent validation, even accounting for the promotional nature of industry awards.
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Investment Philosophy
Milford's entire proposition rests on active management. Where passive funds simply track an index, Milford's team conducts direct company research, makes deliberate buy and sell decisions, and repositions portfolios as economic conditions evolve. The firm argues this approach delivers two core advantages: downside risk mitigation through the ability to reduce exposure to deteriorating assets before losses crystallise, and return enhancement by identifying undervalued opportunities that index-trackers cannot exploit.
A notable cultural differentiator is that Milford's own staff invest in the funds they manage. This "skin in the game" structure is not merely a marketing line — it creates genuine alignment of interest between the investment team and their clients, which we consider a material positive when evaluating any active manager.
Milford's ESG stance is engagement-based rather than exclusion-based. The firm uses its position as a significant shareholder to advocate for improved environmental, social, and governance outcomes from within portfolio companies — a pragmatic approach that prioritises influence over optics.
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Fee Structure Explained
Milford's commitment to active management comes at a cost. Management fees are higher than passive index alternatives, reflecting the research resources, specialist investment staff, and portfolio construction expertise required to run genuinely active portfolios. The firm's fee structure typically combines an annual management fee expressed as a percentage of assets under management, with some funds also carrying a performance fee component.
We at WealthWatch recommend all investors review the Product Disclosure Statement (PDS) for their specific fund before committing — fee structures differ meaningfully across the six KiwiSaver funds and the broader managed fund range. The Financial Markets Authority (FMA) requires full fee disclosure in all PDS documents, so comparable data is accessible.
The counterargument to Milford's higher fees is the Canstar Outstanding Value award, which suggests independent reviewers have assessed net-of-fee returns as competitive. Past performance is not an indicator of future returns, however, and value judgements based on recent outperformance should always be treated with appropriate scepticism.
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Who Should Consider Milford Asset Management?
Milford's KiwiSaver scheme offers six funds ranging from Cash to Aggressive, making it technically suitable across all risk profiles. However, the provider's active management approach and fee structure mean it delivers greatest potential value to specific investor types.
Milford may suit you if:
- You have a long investment horizon (10+ years) and want an active growth or aggressive fund with genuine stock-picking credentials
- You value alignment of interest — the fact that Milford staff invest in the same funds adds accountability
- You prioritise client service quality, evidenced by the Most Satisfied Customers award
- You hold $500,000 or more and want access to personalised Private Wealth Management with dedicated advisers
Milford may not suit you if:
- You are fee-sensitive and prefer the lower cost of passive index funds
- You are close to retirement and primarily need capital preservation, where active management's cost premium is harder to justify
- You prefer a provider with a strong ESG exclusion screen rather than an engagement-based approach
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The WealthWatch Verdict
Milford Asset Management is, by almost any measure, one of New Zealand's most accomplished KiwiSaver providers. The combination of $34 billion under management, six consecutive Canstar provider-of-the-year awards, and a staff-invested culture creates a compelling overall picture for investors who believe skilled active management justifies its cost.
Our primary caveat is structural: active management fees will always create a higher performance hurdle than passive alternatives. In periods where markets are broadly rising, low-cost index funds often close the gap significantly. Investors should stress-test whether Milford's net-of-fee returns hold up across full market cycles — not just recent bull markets.
We give Milford Asset Management a WealthWatch Sentiment Score of 8.2 out of 10 — one of the stronger scores in our KiwiSaver coverage. Points withheld reflect fee opacity at the product-comparison level and the inherent uncertainty of sustaining active management outperformance over multi-decade retirement horizons. For growth-oriented investors with long time horizons, Milford belongs on any serious shortlist.
*This review is general information only and does not constitute personalised financial advice. Past performance is not an indicator of future returns.*
Contact Details
| Fund Name | Type | Risk | 1yr | 3yr | 5yr | Fees |
|---|---|---|---|---|---|---|
| Milford Balanced Fund | balanced | — | — | — | 1.06% | |
| Milford Conservative Fund | conservative | — | — | — | 0.85% | |
| Milford Active Growth Fund | growth | — | — | — | 1.30% |
Milford Balanced Fund — Historical Returns
Dashed line = category averagePast performance is not indicative of future returns. Returns shown net of fees.